What is Workflow Automation?

Published On September 1, 2022 | By Mahendra T | Technology

Workflow automation is the process of automating repetitive tasks to free up time. By developing a simple and easy-to-remember workflow, you can save yourself hours of productivity each week with just a few minutes of work every day.

What Exactly is Workflow Automation?

It’s a series of simple actions to follow so that any level of employee (or even customer) can use them. Workflow automation is also known as “Routine Automation” or “Routine Replication”. In any case, the process defines a series of actions to be taken in sequence. It can be executed by anyone who doesn’t need to understand why or how it’s done.

How is Workflow Automation Used?

Workflow automation is used to move from one step in a process to another. For example, if you are working in an e-commerce business, your customers will send you an order, and you need to process it. In this situation, workflow automation is the process that takes care of the transaction. After you receive the order, you need to fill out the details and enter them into a spreadsheet (or any other program) so that you can enter them into your accounting system. This example is simple enough, but what if the process gets more complex?

The whole process can become even more complex. Let’s say that you have an online store and customers send you emails with their orders from your online store. It is a great way for your customers to keep track of their orders, but you also have to enter the order details into the accounting system daily. The problem is that you need to do this every single day manually. It’s an annoying task, and you can’t continue to do it forever.

Workflow automation is your solution because it allows you to automate these tasks and make them easier to perform. You can now save yourself time and focus on more important tasks.

The Most Common Example of Workflow Automation

  1. Receive an order
  2. Send order details to the accounting system
  3. Receive notification that the data has been entered into the accounting system
  4. Create a confirmation email and send it to the customer

The automation can start with sending an email with a link to a new page where they can find all the information they need about their order. The customer simply needs to click a button, and the order will be sent directly to accounting. The customer must also confirm that they have received the email.

The Benefits of Workflow Automation

Workflow automation is a proven method to increase efficiency and productivity in organizations. If a routine is performed repeatedly, but with minor variations, you can take advantage of this to create more efficient workflows across your organization and different departments.

Enterprises are moving toward automation because it offers organizations an enhanced level of consistency across their tasks. For example, managing the onboarding loop means that employees must complete the necessary steps to get their work started on time.

Workflow automation increases consistency by reducing the possibility of human error and making sure that all tasks are executed as expected. Automating these tasks also means that employees do not need to worry about performing a particular daily task. An individual can also attend to tasks without interruptions because the workflow will be completed automatically by the organization’s computer systems.

The concept of workflow automation can be quite difficult for people to understand, so it helps if you look at the process from a customer-centric point of view. Workflow automation is only as good as its automation – which means that it is something that needs to be developed from the customer’s point of view.

Workflow automation is the process of automating repetitive tasks to free up time, which helps to drive efficiency and productivity in an organization. Regardless of your industry, there are various ways you can implement workflow automation to cater to your work’s unique task demands. From workflow automation, you’re not only improving your organization’s operations but also making it easier for employees to focus on more high-priority tasks instead. In this case, you can see why workflow automation will increasingly become commonplace within organizations.

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About The Author

Mahendra T works for Indium software as a Senior Test Engineer and has an overall 4+ years of experience in the field of Security Testing. He is an expert in Vulnerability Assessment & Penetration Testing and worked on different security testing tools like Burp suite, OWASP ZAP, Wireshark, Nessus, OpenVAS, Kali Linux distributed tools.